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Our Regulatory Clients

We work with organisations such as Ofgem, The Charity Commission, PhonePayPlus and the Advertising Standards Authority, providing anything from strategic advice through to full CRM implementations.

Our deep experience in this space has led us to develop packaged solutions to support the CRM needs of regulatory organisations. These allow for projects to be delivered at pace and with less risk. For more information please contact us.

Recent projects have included a range of CRM upgrades for some of the leading regulators in the UK, including adding specific Cantata Vantage capabilities to improve usability and efficiency in case handling work.

We provide CRM advice and solutions for needs such as

  • Multi-channel requirements

  • Call centres

  • E-mail management

  • Case working and case management

  • Document management and EDRMS

  • Compliance needs

  • Policy reviews

  • Press and public affairs needs

  • Executive functions

  • Data protection