Cantata Vantage CRM for e-commerce

Cantata Vantage functionality provides extensive web portal functionality providing an easy-to-use interface for customers, intermediaries and your own field-based sales and services teams.

Fully integrated e-commerce functionality includes next generation "Configure/Price/Quote" functionality to support complex markets, with feature-rich pricing and discount models - all fully integrated within the CRM and e-commerce ecosystem to provides straight-through processing from order to fulfilment.

Typical marketing and publication requirements, including campaign management, publication distribution, e-mail and postal distribution and marketing functionality are available as standard. Standard integration is provided to a variety of digital marketing tools for integrated e-mail and social media campaigns.

The system includes support for annual review processes, full auditing capabilities and highly developed client marketing and DPA functionality.

Vantage comes with a powerful events management system including a web portal for client access. The system is used to support the full range of events from small meetings to large seminars and conferences.

Underpinning Vantage is a comprehensive extension of “infrastructure” capabilities to provide a basis for rapid integration to regulatory systems, “out of box” support for document management integration, per-user and per-department tailoring of the user-interface presentation and powerful dynamic data presentation capabilities to ensure users are only shown information they are authorised to see and that is relevant to them.

 

Vantage has been developed to use either Microsoft Dynamics or Salesforce.com platforms. These provide highly reliable and functionally rich foundations. We offer Vantage in both public cloud and bespoke, private cloud deployments and can support on-premise installations if required. Allied to our methodology for the rapid delivery of specific additional configuration, data migration, deployment and training, it delivers a highly cost effective customer management solution, specifically tailored to your market.